Privacy Policy

Last updated: 03 April 2026

1. Introduction

PASSPORTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use IndiaTravelExperts.com (the "Website") or contact us in connection with our travel services.

This Policy is issued in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Act on the Protection of Personal Data (Ustawa o ochronie danych osobowych). Please read this Policy carefully.

2. Data We Collect

We may collect and process the following categories of personal data:

We do not collect any Special Categories of Personal Data (such as data about race, religion, health, political opinions or biometric data).

3. Purpose and Legal Basis for Processing

4. Data Retention

We retain personal data for as long as necessary for the purposes set out in this Policy, and in any case for no longer than:

• Contact form enquiries: 3 years from the date of last contact
• Booking-related data: 7 years from the date of the booked service (for accounting/tax purposes)
• Website logs and technical data: 12 months

5. Your Rights Under GDPR

Under the GDPR, you have the following rights in relation to your personal data:

To exercise any of your rights, please contact us at contact@indiatravelexperts.com. We will respond within 30 days. You also have the right to lodge a complaint with the Polish Data Protection Authority (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

6. Cookies

Our Website uses cookies to improve your browsing experience. Cookies are small text files placed on your device. We use the following types of cookies:

• Essential cookies: Required for the Website to function (e.g., session management). These cannot be disabled.
• Analytics cookies: Help us understand how visitors use the Website so we can improve it. We use anonymised data only.
• Preference cookies: Remember your choices (e.g., cookie acceptance status).

You can control cookies through your browser settings. Note that disabling certain cookies may affect Website functionality.

7. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include SSL/TLS encryption for data in transit and restricted access controls for data at rest.

However, no method of internet transmission is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Your personal data is stored on servers located within the European Economic Area (EEA). If we transfer data outside the EEA, we will ensure that appropriate safeguards are in place in accordance with GDPR requirements (e.g., Standard Contractual Clauses).

9. Third-Party Services

We do not sell or rent your personal data to third parties. We may share data with service providers who assist in operating our Website and delivering our services (e.g., email service providers, hosting providers). All such providers are contractually bound to process data only on our instructions and in accordance with GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date. We encourage you to review this Policy periodically.

11. Contact